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Eliminate Downtime with Timely Support Services

A major contributor to a successful content management solution is the ongoing support services that keep your operation flowing without interruption. Unity Business Systems’ technical support staff will ensure that your system functions with as little interruption and downtime as possible. With our two hour initial response time guarantee, your issue will be addressed expeditiously and a solution provided in a timely manner.

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Support Contact Information

Telephone: (757) 223-5905
Email: support@unitysystems.biz

Submitting a Support Request

If you are experiencing a software issue, please have the following information available when submitting a support request:

  • Name of the software
  • Version of the software
  • Detailed information on the issue
  • Description of any error messages displaying

If you are experiencing a hardware issue with a scanner or other device supported by UBS, please have the following information available when submitting a support request:

  • Make of device
  • Model of device
  • Serial number on device
  • Detailed information on the issue
  • Description of any error messages displaying

 


Laserfiche Certified Professional Program

Gain Recognition and Respect

In today’s competitive marketplace, there’s no better way to bolster your content management knowledge, showcase your job-related experience and verify your technical problem-solving expertise than by earning a Laserfiche Certification. Through the Certified Professional Program (CPP), you gain advanced, industry-relevant skills that employers, customers, staff and investors recognize and respect.

  • Quickly acquire advanced content management skills.
  • Advance your career with objective, third-party certification.
  • Earn a deeper level of trust from key organizational stakeholders.
  • Maximize the value of your Laserfiche investment.
  • Display the CPP logo on your business cards, e-mail signature and Website.
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