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Performance Guarantee

At Unity Business Systems we are committed to the performance of our solutions and to the quality of our relationship with you and all of our customers. Our vision is to have mutually beneficial and lasting relationships with all of our stakeholders. If you are dissatisfied with the performance of any of our content management products or services, we will make things right - or give you your money back. Guaranteed.

“So far the results have exceeded our expectations.”
Joseph A. Horbal, Commissioner of the Revenue, Chesterfield County, VA




For over fifteen years, Unity Business Systems has established a reputation for providing quality enterprise content management (ECM) solutions and support to its customers. This reputation has been built on a solid foundation of dedicated and experienced professionals, innovative solutions and a firm commitment to superior customer service.

  • Services - We guarantee to provide on-time, on-spec completion of your services contract, clear communication throughout the development/deployment process and ultimately, the solution to your business challenge.
  • Technical Support - During regular business hours, Technical Support is available by chat, telephone and email with guaranteed minimum two-hour response times. We guarantee a timely and proactive resolution of all technical issues.
  • Customer Support - During regular business hours, our Customer Service Representatives are available by chat, telephone and email. We guarantee to first understand, and then meet or exceed your organization's service requirements, whatever they may be.

"UBS delivers simple and reliable Enterprise Content Management solutions that makeITeasy! to clean up the clutter and maximize organizational productivity."

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