City of Alexandria, Virginia
Before installing Laserfiche, Alexandria archived its documents on paper and microfiche. With a rich history dating back to the 18th century, the City could ill afford to trust the aging system. With the goal of quickly responding to document requests from citizens, the City set out to implement an electronic document management system -- one with good support and easy maintenance.
Unity Business Systems first implemented a successful Laserfiche solution in the Fire and Code department, with several other departments (Finance, Planning & Zoning, Police personnel, City Attorney, Environmental services, Transportation and IT) following shortly after. Some highlights include:
• Security features restrict access to sensitive information
• Automated filing reduces errors and conserves staff time
• Off-site searches are eliminated and physical storage space is reclaimed
“It's wonderful to be able to access our documents this way. It's fantastic!" said Virginia Clarke, Supervisory Administrative Officer.